Q. What do I do when I need a coaching appointment and ASC Chat is not available?


If ASC Chat is not available and you need to schedule an appointment, please submit a question with the following information:

  • The type of appointment:
    • Individual statistics
    • Individual writing
    • Note: Group and recorded sessions can be self-scheduled.
  • Preferred coach (if you have one).
  • Preferred day/times.
    • Please provide several options.
    • Please use Pacific Standard Time (PST) for all requests.

You will receive a response with some possible coaching times within 24 hours. Availability is based on times coaches are scheduled. We may not be able to accommodate all time requests.

Remember: The Academic Success Center is not an emergency service. Please plan ahead, and schedule appointments several days in advance.

  • Last Updated Apr 30, 2018
  • Views 112
  • Answered By Ashley Babcock

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View resources on the ASC Website or use the options below:

ASC Chat is currently staffed by an academic coach the following times (Pacific Time):

Sunday 12:00-5:00 p.m.

Monday 10:00 a.m.-7:00 p.m.

Tuesday 10:00 a.m.-5:00 p.m.

Wednesday 10:00 a.m.-7:00 p.m.

Thursday 10:00 a.m.-5:00 p.m.; 9:00-10:00 p.m.

Friday 10:00 a.m.-7:00 p.m.

If there is not a coach on duty, submit your question via Ask a Coach. We will answer you once a coach is available.