Q. What do I do when I need a coaching appointment and ASC Chat is not available?
If ASC Chat is not available and you need to schedule an appointment, please submit a question with the following information:
- The type of appointment:
- Individual statistics
- Individual writing
- Note: Group and recorded sessions can be self-scheduled.
- Preferred coach (if you have one).
- Preferred day/times.
- Please provide several options.
- Please use Pacific Standard Time (PST) for all requests.
You will receive a response with some possible coaching times within 24 hours. Availability is based on times coaches are scheduled. We may not be able to accommodate all time requests.
Remember: The Academic Success Center is not an emergency service. Please plan ahead, and schedule appointments several days in advance.
Can't find an answer to your question?
View resources on the ASC Website or use the options below:
ASC Chat is currently staffed by an academic coach the following times (Pacific Time):
Sunday 12:00-5:00 p.m.
Monday 10:00 a.m.-7:00 p.m.
Tuesday 10:00 a.m.-5:00 p.m.
Wednesday 10:00 a.m.-7:00 p.m.
Thursday 10:00 a.m.-5:00 p.m.; 9:00-10:00 p.m.
Friday 10:00 a.m.-7:00 p.m.
If there is not a coach on duty, submit your question via Ask a Coach. We will answer you once a coach is available.