Q. What do I do when I need a coaching appointment and ASC Chat is not available?
If ASC Chat is not available and you need to schedule an appointment, please submit a question with the following information:
- The type of appointment:
- Individual statistics
- Individual writing
- Note: Group and recorded sessions can be self-scheduled.
- Preferred coach (if you have one).
- Preferred day/times.
- Please provide several options.
- Please use Pacific Standard Time (PST) for all requests.
You will receive a response with some possible coaching times within 24 hours. Availability is based on times coaches are scheduled. We may not be able to accommodate all time requests.
Remember: The Academic Success Center is not an emergency service. Please plan ahead, and schedule appointments several days in advance.
Can't find an answer to your question?
Use the options below:
ASC Chat is currently staffed by an academic coach the following times:
Sunday 12:00-5:00 p.m. PST
Monday 1:00-6:00, 8:00-10:00 p.m. PST
Tuesday 2:00-7:00 p.m. PST
Wednesday 2:00-6:00 p.m. PST
Thursday 2:00 to 8:00, 9:00-10:00 p.m. PST
Friday 2:00 to 6:00 p.m. PST
If there is not a coach on duty, submit your question via Ask a Coach. We will answer you once a coach is available.