Q. What happens if I miss my coaching session?
The Academic Success Center coaching team understands that unexpected events can prevent you from attending your scheduled appointment. When you miss a scheduled coaching appointment, you will receive a notice from Academic Success Center Coaching Services. The email will provide you with information concerning what appointment was missed and how many appointments you have missed total.
After missing two appointments, your Academic Success Center account will be disabled. You will need to email the Academic Success Center an explanation of why the session was missed and what actions you will take to prevent another missed appointment.
Subsequent missed appointments will require an Action Plan to be completed before your account will be reinstated.
Can't find an answer to your question?
View resources on the ASC Website or use the options below:
ASC Chat is currently staffed by an academic coach the following times (Pacific Time):
Sunday 12:00-5:00 p.m.
Monday 10:00 a.m.-7:00 p.m.
Tuesday 10:00 a.m.-5:00 p.m.
Wednesday 10:00 a.m.-7:00 p.m.
Thursday 10:00 a.m.-5:00 p.m.; 9:00-10:00 p.m.
Friday 10:00 a.m.-7:00 p.m.
If there is not a coach on duty, submit your question via Ask a Coach. We will answer you once a coach is available.