Q. What happens if I miss my coaching session?
The Academic Success Center coaching team understands that unexpected events can prevent you from attending your scheduled appointment. When you miss a scheduled coaching appointment, you will receive a notice from Academic Success Center Coaching Services. The email will provide you with information concerning what appointment was missed and how many appointments you have missed total.
After missing two appointments, your Academic Success Center account will be disabled. You will need to email the Academic Success Center an explanation of why the session was missed and what actions you will take to prevent another missed appointment.
Subsequent missed appointments will require an Action Plan to be completed before your account will be reinstated.
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ASC Chat is currently staffed by an academic coach the following times:
Sunday 12:00-5:00 p.m. PST
Monday 2:00-7:00, 8:00-10:00 p.m. PST
Tuesday 1:00-8:00 p.m. PST
Wednesday 1:00-6:00 p.m. PST
Thursday 1:00 to 8:00, 9:00-10:00 p.m. PST
Friday 1:00 to 8:00 p.m. PST
Saturday 12:00-5:00 p.m. PST
If there is not a coach on duty, submit your question via Ask a Coach. We will answer you once a coach is available.