Q. What should I do if my WCOnline account is disabled?

Answer

If your WCOnline Account is disabled because you missed an appointment, please email the Academic Success Center: asc@ncu.edu. Please include

  • Your Name.
  • Why the sessions were missed.
  • What preventative steps you will take to prevent future missed sessions.

If your WCOnline Account is disabled due to your password being entered wrong, wait for 15-minutes and try to enter the correct password. If you do not remember your password, try the following:

  • You can request a password reset by selecting the "Reset your password" feature.

  • You can email the Academic Success Center and request a new password: asc@ncu.edu

After you are able to log in to WCOnline again, you can change your password to one you will easily remember by following the instructions in this FAQ: http://ncu.libanswers.com/asc/faq/225255

  • Last Updated Oct 27, 2018
  • Views 0
  • Answered By Ashley Babcock

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