Q. What do I need to do to make sure all Library databases work properly on my computer?

Answer

When using the Library databases, please make sure that you are using Internet Explorer, Firefox, or Safari. These are the commonly supported browsers. Most notably, some databases will not work correctly when using Google Chrome. In Internet Explorer 8 and 9 there may be some loss of features. To correct this, please make sure that you are using compatibility view. You can do this by clicking the little ripped paper icon in the URL bar as shown below. 
 


Additionally, you may follow these instructions to turn compatibility view on using the link below:

http://windows.microsoft.com/en-US/windows7/How-to-use-Compatibility-View-in-Internet-Explorer-9

If you continue to experience difficulty with browser compatibility, please contact the NCU Help Desk. They will be able to help troubleshoot your browser or computer issues. You can contact them at 888-327-2877x8888 or helpdesk@ncu.edu.

  • Last Updated Mar 06, 2017
  • Views 7
  • Answered By NCU Library

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