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Can't find what you need? Submit a ticket through email, and we'll get back to you as soon as possible.

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Can the Library assist me with the e-textbooks on my Bookshelf?

For questions related to your e-textbooks, your Academic Advisor is ready to assist you. You can also contact the University Service Center at 1-866-776-0331. If you need technical help, please contact the IT Service Desk at 858-309-3580 or helpdesk@nu.edu

Additionally, you may submit a technical support request to RedShelf, by clicking on the gear icon in the upper right-hand corner of your course textbook. Next, click on "Contact Us," as shown below. The following link will also land you on the Redshelf IT ticket page: https://solve.redshelf.com/hc/en-us/requests/new 

Redshelf technical support page with "Contact Us" link highlighted.




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