Save to Refworks is not working on my MAC
Answer
Here are some troubleshooting tips:
- First try to log out and log in to Refworks.
- You can also access Refworks directly refworks.proquest.com
- Turn off any ad or popup blockers that might be installed in your browser.
- Clear the browser cache or try using a different browser.
- Safari users should verify that Prevent Cross Site Tracking is turned off on the Safari Privacy tab.
For more information go to https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/RefWorks_Browser_Best_Practices
For more information about using StR go to https://knowledge.exlibrisgroup.com/RefWorks/Knowledge_Articles/STR_best_practices
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