RefWorks asks users to consent to a privacy notice. It is entirely up to you whether you consent or not. But be aware, if you do not consent, your account will be erased and there will be nothing RefWorks or the Library can do to get it back.
Your RefWorks account will only be removed if you choose to click the button that says No, I do not consent. Please remove my RefWorks account. If you are currently able to access and use your RefWorks account, you probably already consented.
Normally a user can clear the ProQuest privacy screens by consenting to the Terms of Use and Privacy Policy statements. However, there can be circumstances when the user sees an error:
If your RefWorks screen displays the above error, try the following to clear it:
- Instead of accessing RefWorks through the NU Library, try going to RefWorks directly: https://refworks.proquest.com.
- Browser plugins and cached data can sometimes interfere with the consent screen, try accessing RefWorks in your browser's private or incognito mode to accept the privacy consent. Once you've consented to the ProQuest Privacy Policy and Terms of Use, you can return to your usual browser mode.
Firefox Private Window
Chrome Incognito Window
Microsoft Edge Private Browsing
- Log out of the RefWorks writing tool add-ins (RefWorks Citation Manager or GoogleDocs plugin).
If the error message still appears on your browser, report it to refworks.support@exlibrisgroup.com
