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EBSCOhost automatically signed me into a MyEBSCOhost personal account but I don’t see my previously saved resources and folders. Where is my content and how can I switch accounts?
MyEBSCOhost accounts will now be linked to your OpenAthens information, and a new account will be automatically generated for you upon signing into an EBSCO database or NavigatorSearch with your university credentials. If you had previously created a MyEBSCOhost account prior to July 1, 2021, you can still access your personal folders and saved research information using your previous login by clicking on the Switch Accounts link in the top-right menu of any EBSCO resource. NOTE: You will NOT be able to save any new content to previous accounts.
Steps for Switching to a Previous MyEBSCOhost Account
1. Beginning July 1, 2021, the first time you use NavigatorSearch or any of the Library's EBSCO databases, you will be prompted to agree to EBSCO’s Personal Data Retention and Usage statement as shown in the image below. For more about this statement, see here. NOTE: Selecting NO when using NavigatorSearch or an EBSCO database will result in your being unable to access, create, or merge accounts. Without a personal account, you will no longer be able to save items to folders; access saved folders; see your search history; and checkout books and/or magazines.
2. Once logged into NavigatorSearch or any EBSCO database, click Switch Accounts in the top right-hand corner of the search page.
3. Sign in to your MyEBSCOhost account with your previously selected Username or email address and chosen password.
If you do not remember your previous EBSCOhost account information, the Library can assist in confirming your account status and information. Please contact the Library directly during live help hours.
For more information about using EBSCOhost accounts with OpenAthens, click here.
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