When you access Ebook Central with OpenAthens for the first time, you may notice that your previously-saved items no longer appear on your bookshelf. With OpenAthens, you are signing into your Ebook Central bookshelf using your university credentials. Because of this, a new account will be created based on your email user, and a new bookshelf will be created for you.
However, it is possible to retrieve items saved to your previous bookshelf.
Contact the Library with the information below so a Library team member can open a support case with ProQuest Ebook Central on your behalf.
- The name of the Library whose Ebook Central site you use, or the URL you use to access Ebook Central
- For Current Students, please specify: https://ebookcentral.proquest.com/lib/ncent-ebooks/home.action
- For Alumni, please specify: https://ebookcentral.proquest.com/lib/ncent2-ebooks/home.action
- Your previous Ebook Central username (your school email address).
- Your current Ebook Central username. The username seen by our system may differ from the username you use when signing in. To see what Ebook Central is using as your username, sign in to Ebook Central and go to Settings > Profile. Copy what you see under the Email/Username field as shown here:
- Please allow several days for the bookshelf merge since we will need to schedule the work with the Ebooks engineering team.
- If you're not sure what your previous username was, Ebook Support may still be able to identify your old bookshelf. It will help if you can remember some of the titles you had saved.
Questions? Contact the Library during live help hours on our Ask Us page.
