Systems Support FAQs and Report Form

NU library systems support staff can provide help online during our regular hours.

Times below are shown in Pacific Time.
Use the Time Zone Converter to check your local time.

Monday through Friday
8:00 AM - 5:00 PM 

Saturday - Sunday
Urgent issues addressed as needed. Please submit a ticket to the NU Library Request Form.

Assistance is also available 24/7 through chat, though not all systems issues may be able to be resolved immediately.

If there is a broken link in your Brightspace course or course reading list, please contact Online Learning & Instruction Services at olis@nu.edu.

If you are having trouble with your single sign-on or other software issues, please contact the Help Desk at helpdesk@nu.edu or (858) 309-3580; Toll-Free (866)NU-ACCESS ext 3580.