Q. Why do I get ERR_EMPTY_RESPONSE and how do I fix it?


The err_empty_response (err empty response) message can occur when using the Chrome browser and you are trying to log to a website. It means that data is not being sent/transmitted. There are many websites that suggest the same steps to fix this issue:

1. Check your network and/or internet connection - ensure that you are connected to the Internet and your connection is working.

2. Clear your browser's cache, cookies and temporary files. For more instructions see our Answer here.

4. Reset your network settings. This page from Driver Easy shows instructions. Or you may want to view this quick YouTube video here.

5. Try using another browser. All internet browsers are free to download. Since this error is specific to Chrome, try using Firefox or Internet Explorer.

If you continue to have technical issues, please contact the NCU IT Service Desk at 888-327-2877 x8888 or servicedesk@ncu.edu

  • Last Updated Nov 13, 2019
  • Views 15984
  • Answered By Amanda Ziegler

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